Cultural Competency for Healthcare Professionals

Course Expiration Date: 8/31/18

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

 If you are purchasing this course the cost is $25.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: This course will provide participants with a basic understanding of culture, cultural competency and how they relate to the provision of healthcare.

Instructor: Michael Caudill MA, RN

Target Audience: All Healthcare professionals

Learning Outcomes: After completing this activity, the participant will be able to:

  • define culture and cultural competency.
  • list the legal, regulatory and professional bases underlying the practice of cultural competence.
  • describe the demographic and social forces behind the need for a cultural competent practice.
  • describe current interactions where culture influences provider/patient interactions.
  • choose appropriate behaviors from scenarios that accommodate the cultural preferences of different cultural groups.
  • demonstrate how personal space and areas of the body that are considered private vary among cultures.
  • analyze current approaches to patient care and identify areas for improvement.
  • incorporate a new awareness of their own cultural attitudes, beliefs and behaviors when interacting with clients/patients.
  • integrate approaches into practice that anticipate and accommodate differences in cultural values.

Length of Course: 60 minutes

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 1.0 contact hours

Respiratory Care Practitioners: 1.0  clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Dietitians:  1.0 hours of CPE for registered dietitians.

Social Workers: This program has been approved for 1.0 clock hours of non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Counselors and Therapists: This program has been approved for 1.00 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists and Psycho-Educational Specialists.

Others: This educational offering provides 0.10 CEUs (1.0 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.

Curanderismo: Latino Folk Medicine and Health Beliefs

Course Expiration Date: 2/21/18

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

 If you are purchasing this course the cost is $40.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: Are folk illnesses such as "empacho" or "mollera caida" a medical emergency?  What traditional treatments have already been tried? Provide more appropriate care for your Latino patients by learning about curanderismo-a holistic, spiritual approach to medicine that uses the natural world to heal the  mind, body and soul.  Curanderos, sobadores, santeros, and yerberos use rituals, massage, teas, creams, and tinctures from herbs and plants to treat a variety of physical, psychological and spiritual ailments.

Instructor: Michael Caudill MA, RN

Target Audience: All Healthcare professionals

Learning Outcomes: After completing this activity, the participant will be able to:

  • Identify effects of Latino population's growth on healthcare delivery systems.
  • Explain primary perceived causes of illness in Latino folk medicine.
  • Identify types of traditional healers used by Latinos.
  • Describe folk illnesses that may be acute emergencies.

Length of Course: 60 minutes

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 1.0 contact hours

Respiratory Care Practitioners: 1.0  clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Dietitians:  1.0 hours of CPE for registered dietitians.

Social Workers: This program has been approved for 1.0clock hours of non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Counselors and Therapists: This program has been approved for 1.0 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists and Psycho-Educational Specialists.

Others: This educational offering provides 0.1 CEUs (1.0 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.

Medical Spanish for Healthcare Providers

Course Expiration Date: 7/31/18

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

 If you are purchasing this course the cost is $125.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: This course will provide healthcare workers with the basic pronunciation and vocabulary needed to communicate with Spanish speaking patients.

Instructor: Roberto Martinez, MA

Target Audience: All Healthcare providers

Learning Outcomes: After completing this activity, the participant will be able to:

  • Review and practice the basics of Spanish pronunciation.
  • Develop and/or improve the speaking, listening and writing skills used in Spanish communication
  • Increase conversational abilities using role-playing scenarios, listening comprehension and speaking.
  • Develop and/or extend a base vocabulary of medical terms and phrases in Spanish.
  • Recognize basic grammatical rules and how they are similar to or different from their counterparts in English.
  • Read and understand basic Spanish medical literature by recognizing basic words and phrases.
  • View through presentation how Hispanic culture influences their health care beliefs and practices.

Length of Course: 5 hours

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

This continuing education activity is approved for 5.0 contact hours for licensed nurses. 

Social Workers:  This program has been approved for 5.0  clock hours of non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Licensed Professional Counselors and Therapists:  This program has been approved for 5.0 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists and Psycho-Educational Specialists.

Dietitians:  5.0 hours of CPE for registered dietitians

Respiratory Care Practitioners:  5.0 clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Other: This educational offering provides 0.50CEUs (5.0 clock hour) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.

Spanish for Licensed Nurses

Course Expiration Date: 10/31/17

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

 If you are purchasing this course the cost is $40.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: This course will provide nurses with the basic pronunciation and vocabulary needed to communicate with Spanish speaking patients.

Instructors: Roberto Martinez, MA

Target Audience: Licensed Nurses

Learning Outcomes: After completing this activity the participant will be able to:

  • Review and practice the basics of Spanish pronunciation.
  • Use Spanish to greet patients and visitors, gather personal data, receive and make calls and assist walk-in patients
  • Develop and/or extend a base vocabulary of medical terms and phrases in Spanish

Length of Course: 1.5 hour

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 1.5 contact hours.

Other: This educational offering provides 0.15 CEUs (1.5 clock hour) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.

The LBGT Patient and the Healthcare Provider...A Lesson in Cultural Competence

Course Expiration Date: 7/31/18

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

If you are purchasing this course the cost is $50.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: Delivering the best care to each patient is a goal of every nurse and healthcare worker. Knowledge about individual and cultural differences, outside the realm of "normal," can be a crucial element to providing that care.

 Too many healthcare providers are not sensitive to or knowledgeable about the healthcare needs of the LGBT (Lesbian, Gay, Bisexual, Transgender) population, even for basic primary care services. Thus, LGBT individuals can suffer from a disproportionate burden of chronic illnesses and delay or forgo seeking care.

 This program will provide information as well as strategies to become culturally competent.

Instructor: Timothy, A. Brendle, DNP, RN CNOR, NE-BC

Target Audience: All Healthcare professionals

Learning Outcome: After completing this activity, the participant will be able to:

  • Analyze LGBT (Lesbian, Gay, Bisexual, and Transgender) culture, developing strategies to become culturally competent.
Length of Course: 2 hours

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 2.0 contact hour.

Respiratory Care Practitioners: 2.0 clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Dietitians:  2.0 hours of CPE for registered dietitians.

Non-Social Work:  This program has been approved for  2.0  clock hours of non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Counselors and Therapists: This program has been approved for 2.0 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists and Psycho-Educational Specialists.

Others: This educational offering provides 0.2 CEUs (2.0 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.

The Mexican Population: Their Values, Customs and Beliefs

Course Expiration Date: 2/28/18

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

 If you are purchasing this course the cost is $25.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: This course will provide participants with a basic understanding of Mexican culture, values and beliefs and how they relate to the provision of healthcare.

Instructor: Roberto Martinez MA

Target Audience: All Healthcare professionals

Learning Outcomes: After completing this activity, the participant will be able to:

  • Describe culturally based traditions, health beliefs, values, attitudes and behaviors among the Mexican population.
  • Recognize cultural issues that affect treatment plans.
  • Identify types of medication use, including traditional folk remedies for various illnesses.
  • Develop and/or expand a base vocabulary of cultural terms and phrases in Spanish.

Length of Course: 60 minutes

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 1.0 contact hours

Respiratory Care Practitioners: 1.0  clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Social Workers: This program has been approved for 1.0 clock hours of non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Counselors and Therapists: This program has been approved for 1.00 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists and Psycho-Educational Specialists.

Others: This educational offering provides 0.10 CEUs (1.0 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.

Transgender Cultural Competency

Course Expiration Date: 5/31/19

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

 If you are purchasing this course the cost is $25.00 payable through PayPal when you enroll.

 Once you have the enrollment key, enter it at the bottom of the page and then click on the Enroll Me box.

Course Description: This course will provide participants with a basic understanding of transgender culture, Healthcare discrimination and disparities for transgender people, methods, policies and procedures to institute to provide culturally competent care to transgender patients, and to discuss privacy and insurance issues as they relate to transgender patients.

Instructor: Jennifer C Walker RN, MSN

Target Audience: All Healthcare professionals

Learning Outcomes: After completing this activity, the participant will be able to:

•Define transgender people, gender identity, gender expression, sexual identity, sexual orientation, birth sex, gender non-conforming person, transition/affirmation process, female-to-male or transgender man, male-to-female or transgender female, and transsexual and how many people identify as transgender.
•Describe healthcare discrimination and disparities for transgender patients.
•List tips for working with transgender patients.
•Describe the Joint Commission’s Provisions related to the care of lesbian, gay, bisexual, and transgender patients and their policies.
•Describe methods/policies to institute to provide culturally competent care to transgender patients to enhance their experience with the healthcare system.
•Discuss privacy policies/procedures related to transgender patients as they relate to the Privacy Rule and HIPAA.
•Discuss insurance issues transgender patients face.
•Define gender dysphoria and treatment options including types, side effects, and ethical dilemmas.

Length of Course: 75 minutes

Credit Statements:

Licensed Nurses:  Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 1.25 contact hour.

Respiratory Care Practitioners: 1.25 clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Dietitians:  1.25 hours of CPE for registered dietitians.

Non-Social Work:  This program has been approved for 1.25_ clock hours of non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Counselors and Therapists: This program has been approved for 1.25 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists and Psycho-Educational Specialists.

Massage Therapists:  This program has been approved for 1.25 hours of continuing education by the SC Department of Labor, Licensing and Regulation for Massage Therapy.  SC State Provider Number is 2. Expires 6/30/2018.

Others: This educational offering provides 0.125 CEUs (1.25 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.