Understanding And Adapting Your Conflict Style
Course Expiration Date: 7/31/19
AAMA Expiration Date: 12/18/19
If you are purchasing this course the cost is $25.00.
Course Description: This course will provide participants with conflict management skills and techniques.
Instructor: Deborah L. Cox, MBA, MS-CM, MT (ASCP)
Target Audience: All Healthcare providers and administrative personnel
Learning Outcomes: After completing this activity, the participant will be able to:
- define conflict.
- identify the impact of conflict.
- review how individuals approach and manage conflict.
- determine the predominate style of conflict for each participant.
- discuss ways to adapt individual conflict styles to improve workplace performance and productivity.
Length of Course: 60 minutes
Licensed Nurses: Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Upon successful completion of this program, participants will receive 1.0 contact hour.
Counselors and Therapists: This program has been approved for 1.0 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensed Professional Counselors, Marital and Family Therapists and Psycho-Educational Specialists.
Dietitians: 1.0 hours of CPE for registered dietitians.
Respiratory Care Practitioners: 1.0 clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.
Social Workers: This program has been approved for clock hours of 1.0 non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.
Certified Medical Assistants: This program, # 134789, has been granted prior approval by the American Association of Medial Assistants (AAMA) for 1.0 General credit. Granting approval in no way constitutes endorsement by the AAMA of the program content of the program's sponsor.
Others: This educational offering provides 0.1 CEUs ( 1.0 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.
Disclosure Statement: Upstate AHEC’s conflict of interest policy requires speaker(s), the planning committee members, and all others in a position to control this activity of this program to disclose any real or apparent commercial financial affiliations related to the content of this presentation or materials.
The speaker(s), the planning committee members, and all others in a position to control this activity have signed a vested interest form declaring no conflict of interest in this activity.
Provision of this education activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.
Credit Requirements: To receive CE credit for completing this online course you must complete 100% of the material, receive at least 80% passing grade on post-test and complete the evaluation.
Once you pass the post-test and complete the evaluation you will be able to print a certificate for verification of credit.
The process for enrolling in AHECU courses has changed. Please go to www.upstateahec.org and click the blue AHECU/Distance Education block to register for online courses. There is a tutorial on the web site if you need assistance with the registration process.