Generations in the Workplace

Generations in the Workplace

Course Expiration Date: 7/31/19

If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

If you are purchasing this course the cost is $25.00 payable through PayPal when you enroll.

Course Description: This course will provide participants with information on how to deal with differences in the generations in the workplace.

Instructor: Deborah L. Cox, MBA, MS-CM, MT (ASCP)

Target Audience: All Healthcare providers and administrative personnel

Learning Outcomes: After completing this activity, the participant will be able to:

1. Define the four generations currently in a healthcare workplace.
2. Discuss the different approaches to social interaction and work styles typically.
3. Demonstrated by each generation.
4. Discuss the potential for conflict between colleagues of different generations.
5. Discuss the strategies and tactics to resolve conflicts due to generational differences.

Length of Course: 30 minutes

Credit Statements:

Licensed Nurses: Upstate AHEC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Upon successful completion of this program, participants will receive 0.5 contact hour.

Counselors and Therapists: This program has been approved for 0.5 hours of continuing education by SC AHEC under its accreditation by the SC Board of Examiners for Licensed Professional Counselors, Marital and Family Therapists and Psycho-Educational Specialists.

Dietitians: 0.5 hours of CPE for registered dietitians.

Respiratory Care Practitioners: 0.5 clock hours will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Social Workers: This program has been approved for clock hours of 0.5 non-social work continuing education by Upstate AHEC, as part of the SC AHEC system, under its accreditation by the SC Board of Social Work Examiners.

Others: This educational offering provides 0.5 CEUs ( 0.5 clock hours) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:
Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC or ANCC of any commercial products displayed in conjunction with this activity.


The process for enrolling in AHECU courses has changed. Please go to www.upstateahec.org and click the blue AHECU/Distance Education block to register for online courses. There is a tutorial on the web site if you need assistance with the registration process.