Management: What It Is, What Its Benefits Are

Administrative Professionals Development Course:

Management: What It Is, What Its Benefits Are!

Course Expiration Date: October 31, 2021

AAMA Expiration Date: 12/18/19

If you are purchasing this course the cost is $25.00.  

Course Description:  This course is part of a 4 session program that will provide some of the latest knowledge and skills to develop or enhance your work knowledge, performance and productivity.  New leadership skill can bring about increased responsibility and provide new opportunities for growth and advancement. 

Upon completion of these sessions, you should be able to become more proactive in assisting your  manager or boss in planning, organizing, leading, and controlling the work need to be done in order to ensure your organization's future success and profitability.

If desired, those who take the course in this series of classes should be able to sit for the Certified Administrative Professional certification rating, which is the industry  standard of proficiency for office administrators.  This certification is administered by the International Association of Administration Professionals.  You do not have to be a member in order to take the exam.

Instructor: Carolyn Walker, CAP-OM

Target Audience: Administrative Professionals

Learning Outcomes: After completing this activity, the participant will be able to:

  • Discuss basic management theories, functions and styles.
  • Review verbal, non-verbal, written communication skills, and networking.
  • Discuss policies, procedures, and the importance of team dynamics.
  • Communicate the value of confidentiality in the office, ethics, and legal issues.

Length of Course: 60 minutes

Credit Statements:

Certified Medical Assistants: This program, # 134784,  has been granted prior approval by the American Association of Medial Assistants (AAMA) for  1.0 General credit. Granting approval in no way constitutes endorsement by the AAMA of the program content of the program's sponsor.

AHEC Credit: This educational offering provides 0.1 CEUs (1.0 clock hour) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement:

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

The speaker(s) has/have signed a vested interest form declaring no conflict of interest in educational activities.

Provisions of this educational activity by Upstate AHEC does not imply endorsement by Upstate AHEC, SCNA or ANCC of any commercial products displayed in conjunction with this activity.

The process for enrolling in AHECU courses has changed. Please go to and click the blue AHECU/Distance Education block to register for online courses.  There is a tutorial on the web site if you need assistance with the registration process.